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Legal

Privacy Policy

Last updated: June 26, 2026

1. Information We Collect

When you submit a reservation request, contact form, job application, or testimonial through our website, we collect the information you voluntarily provide — such as your name, email address, phone number, and message content. We do not collect payment information through this website.

2. How We Use Your Information

We use the information you provide solely to respond to your inquiry, process your reservation request, or review your job application. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Analytics

We use Google Analytics 4 to understand how visitors interact with our website. This service may collect anonymized data such as pages visited, time on site, and general geographic region. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4. Cookies

Our website uses cookies and local storage to remember your language preference and age verification status within your current session. We do not use cookies for advertising or cross-site tracking.

5. Data Retention

Form submissions are transmitted via email to our staff and are not stored in a database on our servers. We retain email correspondence in accordance with standard business practices.

6. Third-Party Links

Our website contains links to third-party services such as Google Maps, Yelp, and Instagram. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies.

7. Children's Privacy

Hookava is a 21+ establishment. Our website is not directed at persons under 21 years of age, and we do not knowingly collect personal information from minors.

8. Contact

If you have questions about this privacy policy or how we handle your information, please contact us at [email protected].

Hookava

The largest hookah lounge in Northern Nevada. Est. 2014 at 1st & Arlington, Downtown Reno. All are welcome.

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1st & Arlington, Downtown Reno, NV

Hours
MondayClosed
Tuesday6 PM – 12 AM
Wednesday6 PM – 12 AM
Thursday6 PM – 12 AM
Sunday6 PM – 12 AM
Friday6 PM – 2 AM
Saturday3 PM – 2 AM

Last call 1 hour before close

Parties of 6+? DM @Hookava_Reno

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© 2026 Hookava. All rights reserved.

Must be 21+ with valid government-issued ID to enter and be served.

Privacy PolicyTerms of Service

WARNING: This establishment serves hookah tobacco products. Tobacco use is harmful to your health and is addictive. Hookah tobacco products contain nicotine — an addictive chemical. Tobacco smoke contains carbon monoxide and other harmful chemicals. Use of tobacco products increases the risk of cancer, heart disease, and lung disease. Tea Shisha (herbal) products served at Hookava are nicotine-free and tobacco-free. Hookava operates as a licensed tobacco retail lounge and is exempt from Nevada's Clean Indoor Air Act (NRS 202.2483) and Washoe County smoke-free ordinances applicable to such establishments. Sale and service of tobacco and alcohol to persons under 21 years of age is strictly prohibited in compliance with federal law, Nevada Revised Statutes, and Washoe County regulations. If you are pregnant or have a medical condition, consult a physician before exposure to tobacco smoke.

PARKING: Hookava does not have designated or reserved parking. Street parking is available throughout Downtown Reno. Please observe all posted parking signs, time limits, and meter requirements. Hookava is not responsible for parking citations, towing, or vehicle-related incidents.